Important Notice: All debits and credits made to your bank account will appear under our processing company's name, which will show up as "MYPDL" or "MYPDL II" or "MYPD".
You have 3 payment options to choose from:
1. Elect to pay the total amount due
2. Elect to pay the minimum amount and extend the advance with a NEW CONTRACT*
3. Elect to pay more than the minimum amount and extend the advance with a NEW CONTRACT* (Payment will initially be applied to the fees and the remainder of the payment will be applied to the principal)
*A NEW CONTRACT MEANS: The customer is entering into a new advance period, which obligates the Customer to pay the finance charge associated with the Customer's new principal balance at the end of the next pay period.
You can submit a payment request yourself through our IVR system by calling our main number 1-888-269-2303 and following the prompts or you can log in above with your email address and password. You can also contact an agent by sending an email to [email protected] or calling 1-888-269-2303, you can also reach Customer support through our Chat option available on the main page. All payment requests must be received by 2:00 pm EST on the business day prior to your due date. (Note: This deadline is subject to change based on Federal Reserve holidays. You will be notified accordingly).
When will the payment be taken from my bank account?Your payment will be deducted from your account after midnight (12:00 am), on the morning of your due date.
Can I reschedule my payment?If you need to change the payment amount, you can submit a new payment request either online, or through our IVR. As long as it is received before the deadline, our system will honor your last payment request only, any previous request will be overwritten. If additional changes are needed, you can contact Customer Support by email, chat or call by calling 1-888-269-2303. Remember, the deadline to make any changes is the business days prior to your due date before 2:00 pm EST.
When will my payment post to my payday loan account?If your payment was processed through ACH debit to your bank account, it will not be reflected in your account for 4-5 business days after your due date.
