Important Notice: All debits and credits made to your bank account will appear under our processing company's name, which will show up as "MYPDL" or "MYPDL II" or "MYPD" or "MYPD8882692303" or "Call (XXX) XXX-6643" or "Check #" or "ZM". If you have any questions, please call us at 1-888-269-2303 extension 1.
You can submit a payment request by calling Customer Support at 1-888-269-2303, ext. 1. All payment requests must be received by 2:00 pm EST on the business day prior to your due date. (Note: This deadline is subject to change based on Federal Reserve holidays. You will be notified accordingly.)
When will the payment be taken from my bank account?Your first payment will be deducted from your account after midnight (12:00 am), on the morning of your due date.
Can I reschedule my payment?If you need to reschedule your payment, please submit a new payment request by calling 1-888-269-2303, ext. 1 or send us an email. Remember, you must contact us the business days prior your due date before 2:00 pm EST.
When will my payment post to my payday loan account?Your payment for your payday loan will not be reflected for 5-6 business days after your due date. (This is the amount of time it takes for the Federal Reserve to process the transaction and notify us with the results.) If you plan to apply for a renewal as soon as you pay off your current loan, it is easier to simply make a minimum payment and extend the loan for another two weeks. Further, you must wait 4-5 business days after making your payment before you can apply for a renewal. On the other hand, there is no waiting period for keeping your current funds and extending the loan.
